Solution Design

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Solution Design

Patsy's Pastries is a corporation that used an old computer system, it was not timely or flexible to meet the company's expanding needs. When production grew, the hardware and software used were no longer compatible to allow integration of new divisions; making it difficult to keep track of production, inventory, and tracking distribution. Since the vendor no longer supporting the old system, Patsy's Pastries searched for a new technology that would help fulfill the specific company's needs. We will discuss how implementing a new hardware and software can better meet the company's needs and also be financially beneficial for the company.

Evaluate which technology is appropriate.

Today's technology has transformed the way we work, causing businesses to depend more on computer. With better and faster computers, the need for better software follows. The task of choosing a new hardware and software system is not an easy job. Before choosing, the company must recognize the current issues affecting the business and have a well designed information system to better manage all levels of the company, and to have access to daily activities for marketing, sales, and manufacturing. A cost analysis should be done to determine the price and licensing of the software and hardware. Choosing the right business management solution means balancing the short and long term goal that matches the business needs as well as the budget.

Software

Recognizing the importance of integrated functionality, two software systems were considered and compared. Microsoft Navision Attain and 1EDI Source Inc. both met the food industry requirements and criteria of Patsy's Pastries. The software programs were efficient and extensible and included features like bar code of distribution, e-commerce, inventory management, order entry, purchase order/receiving and human resource to help increase productivity. Both programs offered support and capability to easily train employees, lower costs, save time and labor, increase organizational efficiency, improve workflow management, and obtain comprehensive inventory management. Both companies are keeping up with consumers' demands, in particular Microsoft Navision Attain. Some advantages are that it is fast and very customizable, strong international system and excellent for manufacturing; with the price range of $0,000 to $100,000. Microsoft Navision Attain is expensive especially with the Microsoft new assurance policy and fee. 1EDI Source Inc., on the other hand offers more features and still making its software accessible to companies like Patsy's Pastries, that seek quality software systems at a reasonable cost, of a price range of $10,000 to $50,000.

Hardware

Together with the EDI software system, a handheld computer compliments its function to exchange business data between their respective computer systems, rather than through other conventional means. The advantage of implementing a hand held computer is to save time by eliminating information gathering and manual entry. It also benefits the supplier by reducing sales ticket errors, and is more convenient for customers with a centralized automated distribution operation. With one, Patsy's Pastries can scan and process thousands of invoices making information available from Dallas to the east coast offices immediately. The requirements needed to work in conjunction with EDI, is to have a multiple integrated scan with key pads, customized with multiple scanner options, and an eight hour battery capacity. Intermec Technologies Corp. carries a compatible 60 mobile computer, and LXE carries a handheld M7100 computer. Both hardware systems meet the requirements with features that include scan UPC codes instead of keying product number, and batch warehouse inventory with scanning/optional. The Intermec Technologies Corp. has additional features. The price range for the LXE is $1,00 and for the Intermec Technologies Corp. M7100 is $1,500. Patsy's Pastries chose the LXE, M7100 because the added features of the Intermec Technologies Corp. 60 mobile computer, added to the price.

Conclusion

By implementing the handheld hardware system with the EDI software, it has improved the business efficiency by eliminated mistakes, saving time and labor. Significant cost savings are realized with the reduction of errors that incurred with the previous system. Businesses depend on computer hardware and software systems to provide solutions to improve and better meet the company's needs. Implementing them has proven to be financially beneficial for Patsy's Pastries.

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