Ethics

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Ethics and Confidentiality

By

BSHS 0Custom Essays on Ethics

Technology in Human Services

January , 00

Ethics and Confidentiality

Human Services is characterized as a helping agency. The use of technology in

Human Services is vast and ever increasing. Computers, fax machines, and databases have replaced traditional filing systems. Although the use of technology has improved the quality and quantity of services, the protection of patient confidentiality has suffered.

Personnel training and implementing policy and procedures will foster appropriate use of storing and protecting confidential information.

Appropriately utilizing obtained data ensures individuals requiring mental health services receive accurate care. The need for disseminating the appropriate level of care cannot outweigh the importance of protecting sensitive information. Information used inappropriately could potential have negative side-affects for the organization and individuals involved.

The use of sharing data to diagnose and assess a patient's medical care is essential. The increased use of sharing information amongst medical providers poses a risk of misapplication and redirecting tender information. Sharing of data increases the possibility of confidential information being mishandled.

Compiling statistical data and justifying the need for existence relies heavily on technology. Ethical concerns continue to elevate the importance of balancing the protection of client private information and continual improvement of service.

Appropriate use of information enhances character of the service in a client-based approach. It enables service providers to be knowledgeable about the avenues that have a proven track record. Information forms the basis of an interactive tool for; case management, utilization review, and quality improvement/performance measurement.

There is no debate that need for technology and the use of data is pertinent for the growth in the Human Services Field. The issue at hand is how to protect the data that is shared over the different technological resources.

In a Human Resource Agency a computer security system should be in place. Hardware and software security system needs to be in place and confidentiality should be the mentality of the agency. While no security system is foolproof, it should be time consuming, difficult and leave an audit trail if the security system is compromised. Passwords should be used and access should be limited to a need to know basis.

In order to ensure that the security system that is chosen works, training should take place. Training sessions for employees should be easy to comprehend and pertain to the individual's duties of their job. Sanctions should be discussed and also the consequences of accidental and deliberate violations of security. Federal and state laws that mandate certain information should be shared and employees should have a good understanding of what laws pertain to them.

Clients that come to human services agency for help, whether mandated or voluntarily, have to disclose personal information. The employee should guard that information as if it were his own. This is where ethics come into play. Employees of a human service agency should never discuss or disclose a client's personal information inappropriately.

Confidentially provides a strong foundation to a good human service agency and is essential for the success of any human service agency.

References

http//www.mhsip.org

Site visit to Beale Air Force Base Life Skills Center

Group Discussion

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