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Fashions
Plus LLC
Final Project
Marketing Management 401
Professor Joseph Jang
Lorenda B. Levy
JoAnn Cain
Cynthia Roberts
Lisa Rooney
Table of Contents
1. Executive Summary
. Introduction
. Mission Statement
4. Vision Statement/Target Market
5. Differentiation
6. Marketing
7. Marketing
8. Marketing
. Marketing
10. Competition Analysis/Marketing Strategy
11. Organizations SWOT Analysis
1. Revenue Projections
1. Revenue Projections
14. Revenue Projection
15. Conclusion
Le'Annetti's Unlimited Fashions Plus
Executive Summary
Our names are Lorenda Levy, JoAnn Cain, Lisa Rooney, and Cynthia
Roberts. We recently graduated from Peirce College and earned our
Associates Degree in Business Administration and are continuing our
education to earn our Bachelors Degree in the same field. Several years ago
the four of us decided on a whim that we would combined our assets and
open a clothing store called the "Le'Annetti's Unlimited Fashions Plus," which
is located in Center City and our second location is in the Northeast section of
Philadelphia.
It is a Retail Clothing Store that has been in business for the past
five years. These particular stores are unique, because they offer an exclusive
line of plus size clothing, shoes, accessories and other personal needs to both
the male and female in unlimited sizes. We guess you would like to know what
made us decide to establish a business for plus size people. Well! Let me tell
you a short story. There was once upon a time when we ourselves wore a
size eight and were able to go into any clothing store, grab any item we were
interested in, pay for it, and hurry back but as years progressed so did our
weight and it made it more difficult for us to buy fashionable clothing that
was appeasing to our taste.
Then it came to us that "If we felt this way, then we were quite sure that
there are others that feel the same," So we decided to do something about it, and
that's how our business came into existence.
Introduction
Le'Annetti's Unlimited Fashions Plus has been in business from
18 to the current year of 00. We currently have forty employees in
both of our retail stores. We also sell our line of merchandise on the Internet and
throughout our Le'Annetti's catalog, which can be purchased at $5.00 a copy.
Our Management Team consist of, The President and Chief Executive
Officer (CEO) Lorenda B. Levy, Chief Finance Officer JoAnn Cain, Fashion
and Business Consultant Cynthia Roberts, and Marketing Research and
Analysis Lisa Rooney. Our business made profit but was not as productive
as we desired it to be in the fiscal year from February-18 January 000,
because we were new to the business and was not that well known, but since
then we have been successful in the 001 - 00 fiscal year. We have made a
net profit of $50,000.
We had to take into consideration of how we would model our business,
so first we established what the wants and needs of the customers are, then we
scrutinized wholesale manufacturers that are able to best provide us with the
quality of goods at a reasonable cost.
Secondly, the merchandise that we purchase from the various manufactures
at a wholesale cost will be placed into our stores to be sold to our customers at a
retail price, so we concluded that we would model our organization Business to
Consumer. (BC)
Mission Statement
The Le'Annetti's Unlimited Fashions Plus is a retail-clothing store
specializing in unique, fashionable clothing, shoes, accessories, and other personal
needs for the plus size person. Our mission is to provide an entertaining, fun, and
knowledgeable atmosphere to customers who experience nothing but a pleasurable
day of shopping. Feeling good about your-self is as much about storytelling and
nostalgia as it is about the right clothing and accessories. The Le'Annetti's
Unlimited Fashions Plus adds value by creating a comfortable social setting in
a retail location.
We take care of our employees; that is, we pay them well and give them a
share of profits. We respect all customers who respect our store and people, and
show respectful diligence toward those who choose not to show our people
respect.
We work as a team, not as a socialist Mecca. Our people are paid
according to their skills and abilities. In addition, each employee will have the
option of company-sponsored training courses and outside curricula that builds
on their skill sets.
Our customers are our most important assets, and we rely on
them for feedback. We do not, however, send out unsolicited surveys to
unsuspecting customers. We will accept in-store suggestions and test them for
results.
We have a plan and our goals are clear To create a fun, entertaining, and
respectful retail environment that generates sales of clothing and other
accessories for the fashionable plus size person.
Vision
Our vision is to become popular nationwide as being known as an
organization that gives plus size individuals the comfort of being able to
continually come into our retail stores and feel welcome, not out of place. Our
motto is! "No Customers, No Production, No Profit" so our goal is to
continue to satisfy our customers. We also realize, that we are in a world where
there are an enormous number of Pre-teens, who are a forgotten number when
left with clothes suited to their style and age. We are hoping that within the next
two, or three years we will have this in place.
Target
We knew which group of people we wanted to target but we had to take
into consideration of the age group. Because 16 year olds are in high school, and
many of them work, we decided that the main group of Individuals that we would
aim to target would be the Middle, Upper Class, plus size individuals, both
male and female, between the ages of 16 years of age, to adult, that finds it
difficult to locate a retail store that caters specifically to their sizes in the fashion
world.
Differentiation
We found out during our research that 70% of retail stores today
tend to cater to the petite size individuals and have a limitation in the
larger sizes that they offer to the plus size consumers. Our retail stores will offer
unlimited sizes to both the male and female gender.
The fashions that are offered to the plus size customers are usually unappealing, straight
flowered, tank dresses for women and plaid pants for men. We will offer them detailed designs,
appliqu�d embroidery, and fashionable prints unlike any other that has ever been
offered to them. Our line of shoes though they may be narrow, or wide width
would also be made up of a nice selection of designs, colors, and styles. We will
also provide them with all the personal necessities and or accessories, for
example bras, jocks, pantyhose, scarves, handbags, etc.
In our investigation we have not found a retail store in existence that
provides this level of service on the same premises, where Plus Size customers
have the advantage of doing one stop shopping.
Marketing
We had to also come up with a strategy of how we would market our
business, so we figured due to our budget, we would use the TV and radio as
two sources of communication we would use them to our advantage on Thursday
and Friday's. We chose these two days in particular because most consumers
get paid around this time and are more willing to spend their money, so when
advertisements are exposed to them in this timeframe it is still fresh in their
minds. We would also put a colorful ad in the newspaper in the same timeframe
as we would our TV and radio advertisements.
We will have our employees stand outside our place of business to hand out
fliers along with a 0% off coupon. Then we thought we would do something that
was a little more unique, for example just as retail stores display their windows
with mannequins displaying their apparel, we also have mannequins to display our
attire, but the distinction from the others is that we have specially made
mannequins made up in plus sizes to place in windows, whereas in other retail
stores even though they claim to be plus size stores they display their attire on
petite size mannequins.
Our saying is, "Either you're a plus size store, or you're not." It's in our
opinion, that if you're out to target the plus size customer then go all the way by
making them also feel proud of being able to walk up to the window and getting an
idea of what an outfit may look like on them by having mannequins of similar sizes
as a window model.
We have also place our businesses on the web site. It is designed to give
the consumer brief description in regards to our business and merchandise. It
would also have live plus sizes individuals to model a selection of male and
female attire. We specialize in offering a line of clothing and shoes for plus size
individuals both males and females. Please be patient with us we give you an
idea of what type of merchandise we sell. We offer from a long line of sports,
casual, and eveningwear. Our merchandise consist of, men and women shorts,
shirts, blouses, jogging suits, swim suits, casual and evening, two and three-piece
skirt and pants suits. We sell casual and evening dresses, men and women
pajamas, elegant lounge wear, socks, stockings, fishnets, knee-highs,
thigh-highs, and pantyhose. We offer various shades and colors in our
stockings, such as taupe, nude, jet black, off black, navy blue, white, etc; and
textures, such as sheer, ultra sheer, and opaque.
We also sell women's half and full slips, girdles, garters, men and women
personal necessities and accessories, such as bras, panties, jocks, perfumes,
colognes, jewelry, hats, scarves, and handbags. In our organization, when we
use the phrase "Sizes Unlimited" that's exactly what we mean, our sizes range
from sizes 14 64, but if for any reason a customer comes into our place of
business and need a larger size than what is offered in our stores they are
guaranteed to have it. We will order it and have it readily available for them in 4
hours. Our shoes and sneakers come in various styles, colors, and sizes for both
men and women they can purchase them in sizes 5-B1EEE, if larger sizes are
requested they can also be ordered and available within 4 hours.
One important factor about our merchandise is the quality. Our apparel is
made with the finest materials, such as rayon, silks, gabardines, cotton, linen,
knits, wools, leather, etc. The same applies to our shoes and sneakers, Our
shoes are made of high quality leathers, suede, alligator skin, etc. Our sneakers
are mostly made of leather. We guarantee our customers if they can find the
same quality of clothing elsewhere, we will sell it to them at a 5% discount. The
holiday season is one of the productive and profitable times of the year, so we
began our holiday sales at least a week before our competitors, which includes a
free promotional gift and a 10% - 0% off discount on merchandise purchased by
our customers.
We offer "LeAnnetti's Unlimited Fashions Plus" credit cards with a
limitation of $00.00 for adults that can be used to purchase merchandise
online or on site within our retail stores. We also offer a Jr. credit card with a
limitation of $00.00 for our young adult starting from 16 18 with a contractual
agreement signed by their parents stating that they will assume full responsibility
for their monthly payments. We accept valid VISA, MASTERCARDS,
AMERICAN EXPRESS, and DISCOVER as another payment method.
"LeAnnetti's Unlimited Fashions Plus" retail stores are open 00am - 800
pm Monday-Fri and 10 00am -1000pm on Saturday.
We are located in the Center City and Northeast section of Philadelphia,
which is considered two of the busiest sections of the city. According to the
Census Bureau, as of July first 001 Philadelphia is a population of 1,41,81.
Therefore, although public transportation, such as the trolleys, subways, buses,
and Market-Frankford El Lines are convenient for our customers, we provide free
parking for those that choose to drive their vehicles, which is that of all ethnic
cultural groups. In reality what makes us successful over our competitors is the
fact that there is an overwhelming amount of plus size people in our nation and,
because our competitors limit their product by focusing on the petite consumers it
gives us the advantage edge. It is for this reason that we have loyal customers,
who continue to serve us, and our name is rapidly becoming known nationwide.
Competition Analysis
Direct Mail and Web Sales
· Big and Tall Plus and Fashions For Us the Plus sell plus size apparel and accessories to our target market. They are large corporate entities, each with powerful online and retail presence. Fortunately, they have not opened any retail stores in the Center City Philadelphia/Northeast Philadelphia area, so we count them solely as direct mail and Web competitors. We hope to achieve .5-1% of their gross yearly direct sales.
Retail Sales
· Big and Tall Plus #1 will be our toughest competitor, for they have already established themselves in the plus size fashion community. They have a very experienced and knowledgeable staff of expert climbers, and they are located in malls on the outskirts of Philadelphia near the Interstate that leads directly to Philadelphia. They carry 75-80% of the same fashions and accessories that we sell.
· Fashions For Us the Plus # sells limited fashions, they do not promote, and they do not market their products extensively. On the other hand, they sell food and carry more Generation X apparel than Big and Tall Plus. Their biggest weakness is small store size.
Marketing Strategy
· We will build strategic partnerships with other retail service companies.
· We will differentiate Le'Annetti's Unlimited Fashions Plus from competitors through aggressive advertising and promotional campaigns that demonstrate our community support and commitment.
· We will build retail store awareness through our direct mail and Web campaigns, leading to greater word-of-mouth marketing.
· We will become the number #1 Retailer for Plus size people
Marketing Research
· We will obtain market research through in-store customer comment cards and the local Chamber of Commerce.
Organization SWOT Analysis
Strengths
· Extremely strong relationships with distributors.
· Excellent staff who are well trained and customer attentive. They also get great discounts, increasing job satisfaction.
· An efficient, stylish retail store.
Weaknesses
· The struggle to build brand equity.
· The inability to provide instant gratification by having all sizes in stock.
· Forecasting fashion is difficult but necessary to profitability
Opportunities
· A growing segment of the market that is increasingly bothered by having to travel to Philadelphia for nice plus size clothing and accessories.
· An industry that seems immune to recessions.
· The ability to operate on lean overhead relative to competitors.
Threats
· The introduction of a competitor to the Philadelphia market with a similar business model.
· Completely misjudging where fashion is headed.
· Constant delays in the shipment of product or the unavailability of many of the advertised designs.
Competition and Buying Patterns
· Fashion Bug Plus This is a womens only clothing and shoe store. They have a nice selection of clothing but a poor selection of shoes. The shoe styles tend not to be cutting edge. The price point for the shoes is $0-$10.
· Saks Fifth Avenue This is a large, complete, department store. The store however, suffers from cluttered displays and a general sense of disorganization. Shoes here are $0-$10.
· Nordstroms This is a national franchise that only sells shoes, for both men and women. This company will sell knock offs, shoes just like name brands, but with their name on it. While this store has a huge selection, the quality of the shoes leaves a lot to be desired. This is somewhat understandable as the shoes typically sell for $1-$50. While the shoes are often good copies of famous brand, the execution is sometimes off. Many of the shoes that are made out of pleather and look like they were dipped in wax, giving them a tacky appearance.
Revenue Projections
Financials
This section will offer a financial overview of Le'Annetti's as it
relates to the marketing activities. Le'Annetti's will address break-even
analysis, sales forecasts, expense forecasts, and how those link to the market
strategy.
Break-even Analysis
Break-even Analysis
Monthly Units Break-even 58
Monthly Revenue Break-even $15,500
Assumptions
Average Per-Unit Revenue $60.00
Average Per-Unit Variable Cost $4.00
Estimated Monthly Fixed Cost $,00
Sales Forecast
The first month will be used to set up the storefront. Employees will
be hired and inventory will be purchased. There will be no sales activity
during the first month. The second month will begin to see sales activity and
it is forecasted that around month four sales will really begin to pick up. The
reason for this is that word will get out about Le'Annetti's and more and
more people will be coming in to check out the extensive selection.
Sales Forecast
Sales 00 004 005
Professionals $84,40 $158,745 $17,454
Housewives $54,861 $10,184 $11,05
Total Sales $1,6 $61, $84,54
Direct Cost of Sales 00 004 005
Professionals $,761 $6,48 $68,8
Housewives $1,45 $41,74 $44,88
Subtotal Direct Cost of Sales $55,705 $104,77 $11,80
Expense Forecast
Marketing Expense Budget
18 1 000 001 00
Advertisements $6,400 $7,500 $,000 $11,000 $14,000
Other $1,85 $,000 $,00 $,00 $4,100
------------ ------------ ------------ ------------ ------------
Total Sales and Marketing Expenses $8,5 $,500 $11,00 $14,00 $18,100
Percent of Sales 5.1% .6% .4% 5.65% 6.68%
Contribution Margin $75, $147,658 $15,5 $165,0 $178,680
Contribution Margin / Sales 54.0% 56.7% 56.06% 65.65% 66.68%
Online Sales Online Sales (thousands) Growth over 5 years
18 $0. 0%
1 $44. 1%
000 $45. %
001 $55. 6%
00 $75. 56%
Total $4. 5%
Total Catalog Shopping Market Sales, 18-00
(Thousands of Dollars)
18 5.8
1 48.
000 55.
001 61.5
00 84.
In conclusion, we knew that when we decided to enter the business
world with plans of establishing our own organization, that we would be faced
with many challenges. It took an enormous amount of assets and planning if we
intended to be productive and profitable. It took time, determination, knowledge,
planning, patience, motivation, dedication, consistency, loyalty, and teamwork.
We had to first have a vision in what our goals were and what we hoped to
achieve. Then we had to have a plan of what steps and procedures it would take
to get it started and what resources we would need. We had to also be sure that
we were not investing by beginning a business that was similar to our
competitors, because we took the time to do the research and layout our market
plan for our business, which has helped Le'Annetti's Unlimited Fashions Plus to
be successful thus far.
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